General Conditions of Sale

PRICES

LPRICES
The published rates, taxes and services included are applicable for the current season. The published rates have no contractual value and can be modified without notice. The contractual price is the one fixed during the final booking.
For rentals, the price includes the complete equipment following inventory, gas, water and electricity.
From 1/10 to 1/04, electricity consumption is billed at the current rate.

BOOKINGS

The contract takes effect from the definitive reservation. The reservation is final from the receipt of the amount of a deposit on the price of the stay.
Arrivals are scheduled between 16h and 19h and the release of the mobile home is scheduled before 10am the day of departure.
Camping pitches must be vacated by 12:00, otherwise an extra day will be charged.
Arrivals and departures can be done every day.

GUARANTEES

For the rental of a mobile home a deposit of 500 € will be required at the beginning of your stay. This deposit includes missing or damaged equipment. Any deterioration will be retained on this guarantee following estimate of repair or renewal to which will be added the workinghoures. The end of stay cleaning is not included in the rental, a deposit of € 35 will not be collected upon arrival. We remind you that only the person in charge of the inventory the day of your departure is able to judge the state of cleanliness of your hiring. The deposits will be destroyed after checking the rent by the housekeeping service.

PAYMENT TERMS

For rentals of bare pitches and mobile homes, a deposit of 25% of the total price must be paid at the time of booking. The balance is payable no later than 1 month before the start date of the stay. In case of booking less than one month before the start date of the stay, the full price of the stay is payable . In the absence of full payment 1 month before the date of the beginning of the stay, the Camping les Plages de l’Ain reserves the right to consider that the reservation has been canceled with the consequences provided in the paragraph below.

MODIFICATIONS

The tenant will have to announce by mail only any modifications concerning his stay.

CANCELLATION

All rentals are nominative and can not, under any circumstances be sold or subrented. The rental becomes definitive with our agreement, and from the final booking. In case of cancellation, you will be retained an amount equal to 25% of the full cost of the stay if you cancel more than 30 days before the expected date of arrival. an amount equal to the total stay, if you cancel less than 30 days before the scheduled arrival date, or if you do not show up on that date.

RULES OF PROCEDURE

Campers are required to comply with the rules of procedure available at the reception, and posted outside the reception of the campsite. For a supplement, animals on a leash are accepted in our establishment.

RESPONSABLITÉ

The responsibility of Camping les Plages de l’Ain within the limits of its legal responsibility, is not engaged in case of:
– theft, loss or damage of any nature whatsoever during or after a stay.
– accident occurred within the campsite on games and equipment made available to families.
– breakdown or decommissioning of technical equipment.

The campsite reserves the right to modify the design and location of the campsite.
It is not liable for damage caused or suffered by the campers’ vehicles parked or circulating in the enclosure and in the campsite car park.

All complaints concerning the conditions of the stay must be formulated on site at the campsite management to find an immediate solution.

Only the French version of this document will prevail in case of dispute. The competent jurisdiction will be that of the courts of Bourg en Bresse (Ain).

In accordance with Articles L152-1 to L.152-5 of the French Consumer Code, every consumer has the right to free use of a consumer mediator for the amicable resolution of the dispute with a professional. For this purpose, the campsite Les Plages de l’Ain guarantees the consumer the effective use of a consumer mediation system.
In the context of a dispute with our establishment the campsite les Plages de l’Ain, you have the possibility to contact us as follows:

Sending a registered letter with acknowledgment of receipt to the Director of Camping les Plages de l’Ain, 11 stadium road, 01800 St Maurice de Gourdans.
Sending an email with a request for acknowledgment of receipt and reading this email to [email protected]

If you are not satisfied with the answer, you have the option to enter the Medicys Mediation Center after one month following the sending of this mail / email. You must file an online file on the following website www.medicys.fr or by mail: Medicys – 73 Boulevard de Clichy – 75009 PARIS